SENSE Learning - Quality Assurance Policy

This Quality Assurance Policy is made accessible to all Parents, Students, Local Authorities, Schools and SENse Learning associates.

Person responsible for ensuring that these policies are implemented and reviewed in line with the review dates: Sophie Amos, Operational Director

Introduction & Purpose

This policy is the Quality Assurance Policy for SENse Learning, which will be followed by all members of the Organisation and promoted by those in leadership positions within the Organisation. This policy will be applied to all students and followed by SENse Learning associates.

Policy Principles & Values

The Organisation is committed to continuously reviewing and evaluating all practices and procedures to ensure we provide the highest quality of education possible for all our students.

The Organisation believes that every aspect of the educational provision should be held up to scrutiny and that all Associates are accountable for ensuring quality provision for all students.

Procedures

The directors will regularly review and evaluate the Organisation’s practice through:

• Termly Head Office meetings.

• Appraisals.

• 121 Check-ins

The pathways manager:

• Review whole cohort data related to student progress, engagement and attendance each full term.

• Discuss student progress with Pathways Leads at 1:1s.

• Discuss trends in data termly with Pathway Leads and make plans and recommendations where there are any concerns.

• Attend and/or input into Quality Assurance meetings with commissioners as needed, along with the Business Development Manager.

The pathway leads will:

• Have regular meetings with case coordinators and discuss student progress.

• Carry out ad-hoc observation visits to student teams as part of the 360 process.

• Monitor the termly reports that the case coordinators produce.

• Spot check student folders and documents such as daily logs, tracking and monitoring documents and risk assessments.

• Feedback where changes to these documents or their usage are needed, and monitor for improvements afterwards.

• Monitor data on progress, engagement, and attendance for students in their Pathway each half term.

• Make recommendations and suggest actions for the case coordinator to implement where the student data shows concerns or room for improvement.

The case coordinators will:

• Monitor all daily logs for students they oversee once per week and raise any quality issues or concerns with the associate and pathway lead as needed.

• Review and update student tracking documents half termly.

The qualifications lead is our designated NCFE Coordinator and they will:

• Quality assures our Qualification Offer on a continual basis, including exams andcoursework.

• Attend EQA external visits from NCFE per year and action any recommendations that come from these visits.

The 360 Process

The Pathways Team and members of Leadership visit sessions to check quality and ensure the students' provision is effective and suitable. They will also review the student's logs, paperwork and speak to their team to check all processes are being suitably followed. They will also send feedback forms to parents/carers, the student, and any relevant professionals, such as the Social Worker, to gain their insight into the quality of the provision offered.

These steps combined to create the student 360 process, which is an overall ‘health check'

and a deep dive into all aspects of an individual student's provision.

Students booked to have a 360 review are chosen based on need and length of time since their sessions have last been reviewed. Pathway Leads, the Pathways Manager, plus the Managing and Operational Directors will all attend 360 reviews every term on a rolling basis. Other members of the Head Office Team may also be included in this process, as decided by the Pathways Team.

A report is written after 360 reviews are completed, which highlights the areas of progress for the student and suggests next steps. Any immediate concerns will be addressed and resolved by the person conducting the 360 immediately.

Feedback from students and their parents/carers is reviewed and acted on where possible/necessary immediately.

Provision Feedback

The Organisation encourages open and honest feedback from all stakeholders, including parents/carers, students, on-roll schools, Local Authority partners and associates on the quality and effectiveness of the provision.

• Feedback forms are sent to parents/carers and students once every term.

• Additional feedback forms are sent to any parent/carer, student and external professionals involved in the student's education or care, when a student is being reviewed in our 360 process in that term.

• When students leave SENse Learning, feedback forms are sent to their parents/carers, the student, and relevant professionals such as their social worker or SENco.

This feedback is reviewed by the pathways manager and pathway leads, who then develop action plans based on any concerns or improvement areas raised.