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What is an IP restriction?
IP restriction allows admins to limit access to specific portals/data by ensuring that the requesting IP address is predefined within an IP range or an “Allow list”. IP restriction adds an extra security layer and can be used to geographically limit access.
Devices inside your office space can be allowed access while any devices connected to a different IP address (for example, devices at home) will be denied access.
Admins can add multiple IP address in the range including masked IPs
How to set up IP restriction
In order to take advantage of this feature, simply follow the following steps:
Collect and list the IP address/s you wish to allow access to
Add the list of IPs to the “Access tab” in Global settings
How to get the IP address
You can simply type “What is my IP address” on google and copy the value.
Alternatively, you can use websites such as,
Please ensure your device is connected to the connection you wish to allow in order to obtain the correct IP address
How to enable IP restriction
Navigate to global settings
Click on the “Apps” dropdown menu
Select the “External Share” app
Select the “Global Settings” tab
Select the “Access” tab
Add your IPs to the “Allowed IPs” field (separated by a comma “,”)