ASEND - Equality and Diversity Policy

Katherine Beachus By Katherine Beachus

Last update

July 2026

Next update due

July 2027

Policy owner(s)

Group Head of People

1. Purpose and scope

This policy sets out ASEND Ltd's commitment to equality of opportunity, and to a working environment free from discrimination, harassment and victimisation.

It applies to:

  • employees: people employed by ASEND under a contract of employment, including employed teachers;

  • workers: people engaged by ASEND under a worker contract to carry out work personally, who are not employees (for example casual or sessional staff);

  • volunteers: people who give their time to ASEND without pay; and

  • contractors: self-employed tutors, mentors, therapists and other professionals engaged by ASEND under a contract for services.

In this policy, "everyone who works with us" means employees, workers, volunteers and contractors together. The policy also covers job applicants and people applying to be engaged as workers, volunteers or contractors.

For contractors, the requirement to meet the equality standards in this policy is set out in their contract for services. This policy describes those standards. It does not create an employment or worker relationship.

Everyone who works with us receives a copy of this policy before starting work with ASEND. Applicants can have a copy on request.

For employees and workers, this policy does not form part of their contract, and ASEND may update it at any time. Any change to the standards contractors must meet will be made through their contract for services.

Questions about this policy should go to a Company Director or the Group Head of People.

2. Policy statement

ASEND is committed to equality. Opportunities for employment and engagement, and during employment or engagement, will be offered fairly, whatever a person's age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality and ethnic or national origin), religion or belief, sex or sexual orientation (the protected characteristics under the Equality Act 2010). As a matter of ASEND policy, we also will not discriminate on the grounds of caste.

We aim to create an environment free from discrimination and harassment, in which everyone who works with us, and our commissioners, schools, young people, families and partners, are treated with dignity and respect.

We will not unlawfully discriminate in how we recruit employees and workers or engage contractors, or in the opportunities we offer for employment, engagement, training or any other benefit. Decisions will be made fairly and objectively, based on aptitude and ability, and in line with our Safer Recruitment Policy. We aim to apply our practices fairly and consistently and, where they cause a particular disadvantage, to take reasonable steps to avoid or overcome it.

3. Our commitments

ASEND will:

  • value individual differences and the contributions of everyone who works with us;

  • promote dignity and respect for everyone who works with us;

  • not tolerate intimidation, bullying or harassment, and take action against anyone who breaches this policy (section 11);

  • make training, development and progression opportunities available to employees and workers fairly;

  • offer referrals to contractors fairly, based on the needs of each young person and the contractor's skills, experience and availability;

  • encourage anyone who feels they have been discriminated against to raise it, so that we can put it right; and

  • regularly review our employment and engagement practices, and our Safer Recruitment Policy, so that they remain fair.

4. Responsibilities

ASEND has overall responsibility for the effective operation of this policy and for complying with the Equality Act 2010 and relevant codes of practice.

The Senior Leadership Team monitors and reviews this policy, and makes sure all employment and engagement policies and practices are consistent with it.

Managers and supervisors apply this policy in their day-to-day management of employees, workers and volunteers. They receive specific training on this policy, with a refresher at least annually.

Everyone who works with us must not discriminate against or harass anyone they work with, including colleagues, contractors, young people, families, schools, commissioners and suppliers. They must report any such behaviour they become aware of:

  • employees, workers and volunteers to their manager or supervisor, the designated equality contact or the Group Head of People; and

  • contractors to the designated equality contact or the Group Head of People.

The SEND Manager Team passes on any concern raised with them to the designated equality contact or the Group Head of People.

5. Forms of discrimination

Direct discrimination is treating someone less favourably because of a protected characteristic. This includes treating someone less favourably because of a characteristic they are thought to have (perception), or because of someone they are associated with, such as a partner or relative (association).

Indirect discrimination happens when a provision, criterion or practice applies to everyone but puts people who share a protected characteristic at a particular disadvantage, and cannot be justified. Since 1 January 2024, someone who does not share the characteristic can also bring a claim if they suffer the same disadvantage. For example, a man may bring a claim if a working pattern disadvantages women and places him at the same disadvantage. A provision, criterion or practice is justified only if it is a proportionate means of achieving a legitimate aim.

Discrimination arising from disability is treating a disabled person unfavourably because of something arising from their disability, unless the treatment is a proportionate means of achieving a legitimate aim.

Failure to make reasonable adjustments is failing to take reasonable steps to remove a substantial disadvantage that a disabled person faces because of a practice, a physical feature or the lack of an auxiliary aid.

Harassment is unwanted conduct related to a protected characteristic that violates a person's dignity or creates an intimidating, hostile, degrading, humiliating or offensive environment for them. It can be a single incident or persistent behaviour, can happen even if no offence was intended, and can affect someone even if it is not aimed at them. It can take the form of actions, comments, emails, messages or physical contact.

Sexual harassment is unwanted conduct of a sexual nature with the same purpose or effect. It includes unwanted physical contact, sexual remarks or jokes, intrusive questions about a person's private or sex life, and displaying sexual material.

Victimisation is treating someone unfavourably because they have made a complaint or allegation of discrimination, brought a claim, or supported someone else to do so. A complaint is protected unless it is false and made in bad faith.

5.1 Preventing sexual harassment and harassment by third parties

ASEND has a legal duty to take all reasonable steps to prevent sexual harassment of employees and workers before it happens. We apply the same approach to contractors. This is an anticipatory duty: we do not wait for an incident to occur.

We will also take all reasonable steps to protect everyone who works with us from harassment by third parties, such as families, young people, school staff, commissioners and other professionals they meet in the course of their work. This applies to harassment related to any protected characteristic, as well as sexual harassment.

To meet these duties, we will:

  • regularly assess the risk of sexual harassment and third-party harassment in the course of work, including in young people's homes, schools, transition hubs and community settings, and act on what we find;

  • maintain and communicate a clear policy on sexual harassment and third-party harassment;

  • train employees and workers regularly on recognising, preventing and reporting harassment, and give contractors information and guidance on it;

  • make sure commissioners, schools and families know that harassment of anyone who works with us will not be tolerated, and take action where it happens, which may include pausing or ending a placement;

  • provide clear routes for reporting harassment, including by third parties, and create an environment where people feel safe to report without fear of reprisal; and

  • review our approach regularly, and after any incident.

6. Recruitment and engagement

In line with our Safer Recruitment Policy, recruitment and engagement will be free from bias and discrimination. Decisions are made objectively, against specific and reasonable criteria for the role or work, and based on aptitude and ability.

We will make reasonable adjustments to the recruitment and engagement process so that disabled applicants are not at a substantial disadvantage.

Engaging contractors. Contractors are engaged on the basis of merit, qualifications and aptitude, free from discrimination. A contractor who believes an engagement decision was discriminatory can raise it with the Head of Recruitment or the Group Head of People, who will consider it and take appropriate action.

7. Induction, development and training

Employees and workers

  • All employees and workers receive an induction and induction pack so they can carry out the responsibilities of their role.

  • Employees are encouraged to develop their full potential. We will not unreasonably refuse access to training or development, which is decided objectively, taking account of business needs and available resources.

  • Promotion decisions are based on objective criteria and merit.

  • Employees and workers receive regular equality and diversity training.

Contractors

Before their first referral, contractors receive an introduction to ASEND's Safety Led Working Practices and the standards in their contract for services, including this policy. ASEND gives contractors any information required by law or by commissioners' contractual requirements.

8. Policies, practices and reasonable adjustments

We aim to make sure our employment policies and practices, and our arrangements with contractors, including any rules or requirements, do not directly or indirectly discriminate and are applied fairly. In particular:

  • disciplinary decisions about employees and workers, and decisions about engaging, renewing or ending contractors' engagements, will be fair and consistent; and

  • selection for redundancy will be based on objective criteria.

Reasonable adjustments. We will make reasonable adjustments for disabled employees, workers and contractors, to the working environment, to how work is arranged or how referrals are offered, to remove a substantial disadvantage.

Religion, culture and caring responsibilities. As far as reasonably practicable, we will accommodate the needs of different religions and cultures. We will consider requests from employees and workers to change their working hours to care for a dependant. Contractors set their own availability, and we will take account of it when offering referrals.

9. Working environment

Everyone has the right to be treated with dignity and respect. ASEND takes reasonable steps to protect everyone who works with us from discrimination, bullying and harassment, including by families, young people, schools and commissioners. When a complaint is made, we will take appropriate action to prevent it happening again.

Everyone who works with us is encouraged to report inappropriate or unacceptable behaviour that happens in the course of their work, wherever it takes place. This includes young people's homes, schools, transition hubs and community settings, work-related social events (whether or not ASEND organised them), and formal or informal events involving colleagues, commissioners or other work contacts.

Our Anti-Bullying Policy, Code of Conduct (employees and workers), Safety Led Working Practices (contractors) and Whistleblowing Policy set out how complaints of harassment are handled.

10. Monitoring

We monitor the effectiveness of this policy, including:

  • access to training, promotion and other opportunities and benefits for employees and workers;

  • the impact of our employment policies, including use of the disciplinary and grievance procedures;

  • dismissals and other terminations; and

  • decisions about engaging, renewing and ending contractors' engagements.

We do not currently monitor the number of applications from different groups, or the characteristics of people who work with us.

Information collected for monitoring is kept confidential and used only for that purpose. It is processed in line with UK GDPR and the Data Protection Act 2018, and people will be told how their data is used.

11. Raising a concern

If you believe you have been discriminated against, harassed or victimised:

  • employees and workers should raise it under the Grievance Procedure; and

  • volunteers and contractors should raise it under the Complaints Policy, with the designated equality contact or the Group Head of People.

Both documents are available on request.

Anyone found to have discriminated against, harassed or victimised someone, or otherwise breached this policy, will face action:

  • employees and workers under the Disciplinary Procedure, which may lead to dismissal or the end of their engagement;

  • volunteers through appropriate action, which may include ending their volunteering role; and

  • contractors under their contract for services, which may lead to their engagement ending.

No one will be treated less favourably for making a complaint or allegation in good faith, even if it is not upheld. Action may be taken only where an allegation is shown to be false and made in bad faith.

12. Review

This policy is reviewed every 12 months and updated to reflect any changes in equality law.

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