SENSE Learning - Lone Working Policy

This Lone Working Policy Policy is made accessible to all Parents, Students, Local Authorities, Schools and SENse Learning associates.

Person responsible for ensuring that these policies are implemented and reviewed in line with the review dates: Sophie Amos, Operational Director

Introduction & Purpose

This policy is the Lone Working Policy for SENse Learning for all workers completing sessions with students. This will be followed by all members of the Organisation and promoted by those in the position of leadership within the Organisation.

Policy Principles & Values

• The organisation understands it has a duty to keep all workers safe when completing work for SENse Learning.

• The organisation recognises that lone working has risks associated.

• The Lone Working Policy should be read alongside the home visit handbook and all policies related to this

Procedures

• All workers will be trained in lone working and safety measures involved in this type of role.

• If any associate feels uncomfortable or unsafe in a home or a working location they will end the session immediately and report this to Pathway Leads, Pathway Manager or a Director.

• The Organisation requires all workers to raise any concerns with the Directors or Pathway Leads at the earliest opportunity.

• The Organisation requires all associates to always follow the associate code of conduct.

• We understand that lone working can come with risks associated with mental health as well as physical safety.  At SENse Learning we have many procedures in place to support any associate who needs mental health support. If you feel you would like to speak to someone regarding this you can take up reflective supervision or a check in with our pastoral team.  All SLT are also available for any conversations and support needed.

• Please ensure your car is safe to drive and you follow the driving for work policy.

• Ensure your work phone is charged and you are wearing your ID badge.

• Ensure you follow all lone worker advice from your training.

• Before going into the home, check in to your session via Isimio.

• Before starting your session, please use GMaps to share your location with the safeguarding team email. See video https://drive.google.com/file/d/1pu452mFqqAyY8AmsPMw66A-vpw5aiwAG/view

• When you arrive for each session ensure you know the nearest exits if there was to be a fire.

• If a fire occurs, leave the home or the community setting immediately and call 999/follow all community setting procedures. After the situation is under control, please inform Head Office of this incident.

• If out in the community, please ensure you know the nearest fire exits in case of a fire and follow all venue specific fire evacuation procedures. After the situation is under control, please inform Head Office of this incident.

• As soon as you finish your session please check out using Isimio.

• If you are in an emergency situation and can call head office, the emergency phrase is Please can you let my childs/grandchild's nursery know I will be late to pick them up?

• Everyone who works in head office knows this is the emergency phrase and will follow the procedure below:

• We will alert the police and state you are in an emergency situation and need immediate support

• The Directors will be informed and will manage the situation

Emergency Information Card

To ensure you are safe, please make sure that a friend or relative has the following details to ensure that if there was an issue with you leaving a session or not returning home, that they have a point of contact.

The Head Office phone number (01444 400896) has an emergency option (option 8) which would divert any call to a company Director to manage the situation.

Your safety is a priority for us so please ensure you have watched our lone worker webinar and if you are ever concerned about your safety, please discuss this with your Case Coordinator and/or someone in Head Office.

Info for friends and/or family: