Online Booking System - Portal Booking Status
This article explains how the Portal Booking Status field is updated as the user travels through the booking portal configured with a payment portal.
Portal Booking Status |
User Action |
Records Created |
|---|---|---|
Estimate;Email |
User chose to pay by Bank Transfer; User confirmed Booking; User received “No Payment” confirmation email |
Enquiry, Estimate |
Estimate |
User chose to pay by Credit Card; User confirmed Booking; User ended process |
Enquiry, Estimate |
Estimate;Booking Cancelled |
User chose to pay by Credit Card; User confirmed Booking; User pressed “Cancel Booking” |
Enquiry, Estimate |
Estimate;Payment Registered |
User chose to pay by Credit Card; User confirmed Booking; User pressed “Pay” to go through to payment portal |
Enquiry, Estimate |
Estimate;Payment Registered;Booking Cancelled |
User chose to pay by Credit Card; User confirmed Booking; User pressed “Pay”to go through to Wooshpay portal; User pressed “Back” on payment portal; User pressed “Cancel Booking” |
Enquiry, Estimate |
Estimate;Payment Registered;Payment Successful;Enrolment;Invoice;Receipt;Email |
User chose to pay by Credit Card; User confirmed Booking; User pressed “Pay”to go through to payment portal; User successfully paid; Account/Enrolment/Invoice/Receipt created; User received confirmation email |
Enquiry, Estimate, Account, Enrolment |
Estimate;Payment Registered;Payment Error/Declined |
User chose to pay by Credit Card; User confirmed Booking; User pressed “Pay”to go through to payment portal; User has error with payment (declined or other) |
Enquiry, Estimate |
If any Enquiry records have a Portal Booking Status with values different to the above, please contact Schoolworks Support.