Online Booking System - WooshPay Portal Booking Status
This article explains how the Portal Booking Status field is updated as the user travels through the booking portal configured with the WooshPay payment portal.
Portal Booking Status |
User Action |
Records Created |
|---|---|---|
Estimate;Email |
User chose to pay by Bank Transfer; User confirmed Booking; User received “No Payment” confirmation email |
Enquiry, Estimate |
Estimate |
User chose to pay by Credit Card; User confirmed Booking; User ended process |
Enquiry, Estimate |
Estimate;Booking Cancelled |
User chose to pay by Credit Card; User confirmed Booking; User pressed “Cancel Booking” |
Enquiry, Estimate |
Estimate;Payment Registered |
User chose to pay by Credit Card; User confirmed Booking; User pressed “Pay” to go through to Wooshpay portal |
Enquiry, Estimate |
Estimate;Payment Registered;Booking Cancelled |
User chose to pay by Credit Card; User confirmed Booking; User pressed “Pay”to go through to Wooshpay portal; User pressed “Back” on WooshPay portal; User pressed “Cancel Booking” |
Enquiry, Estimate |
Estimate;Payment Registered;Payment Successful;Enrolment;Invoice;Receipt;Email |
User chose to pay by Credit Card; User confirmed Booking; User pressed “Pay”to go through to Wooshpay portal; User successfully paid; Account/Enrolment/Invoice/Receipt created; User received confirmation email |
Enquiry, Estimate, Account, Enrolment |
Estimate;Payment Registered;Payment Error/Declined |
User chose to pay by Credit Card; User confirmed Booking; User pressed “Pay”to go through to Wooshpay portal; User has error with payment (declined or other) |
Enquiry, Estimate |
If any Enquiry records have a Portal Booking Status with values different to the above, please contact Schoolworks Support.